Windows System Restore
These
error messages can be caused by corrupted system files in Windows.
Windows will automatically replace the damaged files when System Restore
is used.
To run Windows System Restore follow the instructions on
HP Notebook PCs - Using the Microsoft System Restore Feature
.
Correct the system.ini file
If Microsoft Windows System Restore does not resolve the error message, manually edit your System.ini file.
Click Start
, Run
. In the Open field type: System.ini
Click OK
. The file should open in Notepad. If it does not, a window will appear titled Open With. Select Windows Notepad
and click OK
to continue.
If a line similar to drivers=mmsystem.dll
can be found under [boot], type a semicolon(;)
at the beginning of that line. For example, line drivers=mmsystem.dll wndrv.dll
is found under the [boot]
section. A semicolon is placed at the beginning of the line so that it looks like this: ;drivers=mmsystem.dll wndrv.dll
.
Type the following new line under the [boot] section (see Figure 1):
drivers=mmsystem.dll
.
Click File
, then Save
from the text editor.
Close all open windows and restart the computer.
Figure 1: Boot section of System.ini
Related support
Microsoft Support Article Q138835, Error Messages in Rundll32 or Mmsystem.dll
(in English)
NOTE:One
or more of the links above will take you outside the Hewlett-Packard
Web site. HP does not control and is not responsible for information
outside of the HP Web
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